Shipping


Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

There are certain situations where only partial refunds are granted (if applicable)

Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@youthfullifestyle.com.

To return your product, you should mail your product to:

Belgium NL
Switzerland NL
Germany NL
Denmark NL
Spain NL
Finland NL
France NL
Italy NL
Luxemburg NL
Netherlands NL
Norway NL
Portugal NL
Sweden NL
Slovenia NL
Andorra NL
Cyprus NL
Canary Islands NL
Aland Islands NL
Gibraltar NL
Ireland NL
Iceland NL
Lichtenstein NL
Monaco NL
Malta NL

Country Return Address

 
 
 

YAMATO TRANSPORT EUROPE B.V. C/O DoTERRA Europe Ltd
Wolgaweg 11, 3198 LH, Europoort, The Netherlands

 

Austria PL
Bulgaria PL
Czech Republic PL
Estonia PL
Greece PL
Croatia PL
Hungary PL
Lithuania PL
Latvia PL
Poland PL
Romania PL
Slovakia PL

 

RADIAL POLAND C/O DoTERRA Europe Ltd
PRUSZKÓW MLP II - MAGAZYN C3A
MOSZNA-PARCELA 29
05-840 MOSZNA-PARCELA
Poland

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


For dōTERRA Customer Service in your country please click here